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under                                                   Dividi
                                                                                            the c lt r l
                                                                                            e viro  e t i to
                                                                                            l  ers c   reve l

                                          the s rf ce                                       deeper tr ths.
                                                                                                Bryant Richards and
                                                                                             Heather Richards
                                                                                              Pintachan






















                                                                                                  Under the Surface
                                                 Internal Auditor  51 quick scans of critical indicators, such
                                                                June 2024
           B      ture can bring good   budgets are insufficient. Often pressed   as unreasonable expectations, incen-
                                   participated in the  Pulse say their
                  ad organizational cul
                  companies down  It’s a
                                                              tives misaligned with values, and an
                                   to do more with less, nearly two-thirds
                  story that’s played out   of audit leaders say they integrate gov-  attitude of hubris. As with fraud red
        over and over in the news  enough so   ernance and culture considerations   flags, auditors are encouraged to iden-
        that audit leaders are now well aware   throughout their audit plan. Doing this   tify and communicate compelling evi-
        that culture is a risk     can improve the quality of each review   dence of significant cultural risks.
           In thinking about risk at their own   by adding more dimension — while   However, to increase the value of
        organizations,   % of internal audit   providing greater overall coverage.   cultural audits, internal audit must
        leaders rank governance and culture   Another possible reason is that audit   go deeper, exploring the foundational
        risk as moderate, high, or very high,   leaders find it challenging to justify   characteristics of organizations that
        according to the  North American   investing more resources into culture   make them vulnerable to high-risk
        Pulse of Internal Audit. That number   audits. Culture audits may be seen as   areas. Such depth requires a framework
        is up from ƒ„% in the … Pulse. And   more resource-intensive, given the   embedded with cultural expertise not
        the recognition that culture is highly   chronic and long-term impacts of cul-  typically found within the profession.
        impactful seems to be universal: In a   ture issues compared to the acute
          PwC Global Culture Survey of   and seemingly more pressing nature   an organizational
        …, leaders and employees, ƒ %   of issues like cybersecurity risk and   culture  odel
        said culture is even more important   regulatory change.   Edgar Schein, a Massachusetts
        than strategy or operations.   An added dimension is that audi-  Institute of Technology scholar
           Despite this sense of urgency and   tors are not typically experts in culture.   considered by many to be
        risk, Pulse reports also show that inter-  While often excellent barometers for   the father of organizational
        nal audit leaders have been allocat-  identifying healthy versus toxic orga-  culture, provides a frame-
        ing a consistent …% to % of their audit   nizational behaviors, internal auditors   work for a deeper evalua-
        plans to governance and culture since   receive very little training or practice in   tion of culture in his book,
         ƒ. This category was the third low-  assessing organizational culture.   Organizational Culture and
        est in the  report for resource allo-  The IIA’s updated Practice Guide   Leadership. His organiza-
        cation, ahead of only sustainability/  on Auditing Culture, to be released later   tional culture model, often
        nonfinancial reporting (%) and other   this year, will provide the profession   referred to as the Iceberg
        risk categories that didn’t make the   an approach tied to the Global Internal   Model, divides the cultural
        Pulse risk list (…%).      Audit Standards. Even in its current   environment into three lay-
           What’s the story? One reason for   iteration, the guide explains how to effi-  ers: artifacts, espoused values,
        the lackluster effort may be a lack   ciently incorporate culture audits into   and underlying beliefs. These
        of resources, as ƒ% of leaders who   other reviews allowing, at a minimum,   layers can help internal audit

          63                                     Internal Auditor  52  June 2024    INTERNAL AUDIT TODAY
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